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Testimonials

At Signature Cashmere, we pride ourselves on delivering exceptional products and customer experiences. Here’s what some of our customers have to say:

RW
Rosemarie Winfield
17 reviews · GB
Sep 25, 2025
★★★★★ Verified
Great company to buy from and will order again
Fast delivery and scarf as described. Absolutely beautiful and I shall definitely buy some more in other colours soon. Great company to buy for. Many thanks
Date of experience: September 18, 2025
MA
Mrs Adele Harold
15 reviews · GB
Aug 08, 2025
★★★★★ Verified
Fabulous
Very helpful in helping me choose the best pashmina to suit for a trip to the opera. When the post let us down Signature Cashmere sent another by special delivery to make sure I received it on time. Amazing customer service from a small business, it felt like I really mattered to them. Beautiful fuschia pink pashmina that set my dress off perfectly and received compliments from strangers on my outfit. Would highly recommend.
Date of experience: August 01, 2025
CU
Customer
4 reviews · GB
Jun 25, 2025
★★★★★ Verified
Found just what I was looking for...
Found just what I was looking for at Signature Cashmere. Good informative website, great colour range, good size choices. Prompt delivery and reasonable price for a beautiful, good quality pashmina. Thank you
Date of experience: June 18, 2025
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Mrs Y
26 reviews · GB
May 10, 2025
★★★★★ Verified
Excellent and trustworthy company
I now have two pashminas in different colours that I bought for two weddings. They are lovely colours and beautifuly soft cashmere. The different available sizes is very useful. The customer service is excellent, the second one was damaged by Royal Mail sorting machinery, but I rang Robert and he immediately sent out a replacement that vert day. I would highly recommend this company, and will order from them again
Date of experience: May 10, 2025
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Tessa Shobbrook
8 reviews · GB
April 25, 2025
★★★★★ Verified
Absolutely delighted with the midnight ...
Absolutely delighted with the midnight blue large stole I’ve recently purchased from you. The quality is excellent, the feel and look of it luxurious and your customer service is exceptional. I initially ordered incorrectly and you went out of your way to replace what I had meant to order and within a very tight timeframe. Thank you so much for my beautiful stole and for getting the replacement to me so quickly. I have no doubt that I will be buying more from you in the future and will certainly recommend you to my friends and family. Tessa
Date of experience: April 14, 2025
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Alex F
19 reviews · GB
March 24, 2025
★★★★★ Verified
Excellent Service
Items delivered promptly and beautifully packaged. Second order placed to check colour and size options before making final choice; again, delivered quickly. Return of items not required, refunded immediately on receipt. Excellent.
Date of experience: March 9, 2025
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Sam E
5 reviews · GB
December 26, 2024
★★★★★ Verified
Very personal service from this small ...
Very personal service from this small company. Communication exceptional as was delivery time. Very happy with the two pashmina scarfs I bought as thank you gifts.
Date of experience: November 29, 2024
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customer
6 reviews · GB
Aug 12, 2024
★★★★★ Verified
Really well packaged and beautifully…
Really well packaged and beautifully presented in a bag to keep it in good condition when not being used. When i felt the material I was so delighted with how soft and silky it was. Looking forward to wearing it.
Date of experience: August 05, 2024
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Angela
2 reviews · GB
Aug 15, 2024
★★★★★ Verified
Beautiful pashmina
Great, clear website. Fast service and beautiful product.
Date of experience: August 07, 2024
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Julie Ayre
2 reviews · GB
Aug 5, 2024
★★★★★ Verified
Excellent product and service
Excellent product and service. The colours are true to website, nicely packaged and good quality. Prompt response to email query and delivery. Very happy with everything.
Date of experience: July 21, 2024
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Malgosia
5 reviews · GB
Aug 10, 2024
★★★★★ Verified
Just what I wanted
Lovely pashmina as described in the advert. Prompt delivery.
Date of experience: August 02, 2024
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Fiona Jones
4 reviews · GB
Jul 4, 2024
★★★★★ Verified
Five star customer service
Signature Cashmere’s customer service goes above and beyond. I had a problem with my Royal Mail delivery being late so a new pashmina was sent out free of charge even thought the first one wasn’t actually lost. The pashmina was beautiful and excellent quality. Communication was also great . Thank you.
Date of experience: June 26, 2024
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MRS C CARVER
6 reviews · GB
Jul 12, 2024
★★★★★ Verified
I ordered a pashmina for my sons…
I ordered a pashmina for my sons wedding, it came promptly and was very well packed. The pashmina was beautiful, exquisite quality but not the right colour or size so unfortunately I returned it. The refund was dealt with promptly and without any problem.
Date of experience: July 04, 2024
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Hyral-Lynne Thomas
1 review · GB
Jun 5, 2024
★★★★★ Verified
I recently made an online purchase from…
I recently made an online purchase from Signature Cashmere for an ultrafine Pashmina stole to wear at an Italian wedding. I'd ordered it 6 days beforehand and was dismayed to learn that it was stuck in Medway sorting office. I contacted Robert who was so lovely and helpful. He posted another one out to me immediately - next day delivery at no postage cost to myself. It arrived the next morning as promised and I was thrilled with the colour- orange and quality, beautifully packaged too. Fantastic customer service. I shall definitely be buying from them again.
Date of experience: May 20, 2024
Reply from Signature Cashmere
Jun 6, 2024
Dear Hyral-Lynne, thank you for such a lovely review! We are more than happy to help and I’m so glad that you like the blazing orange ultra fine pashmina - it is such a vibrant and eye-catching colour, we love it! I hope you enjoyed the wedding. All the best, Robert and Katy
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Sue Perry
1 review · GB
Jul 15, 2024
★★★★★ Verified
I found this company so easy to deal…
I found this company so easy to deal with, they delivered on time and also the wraps I bought were of lovely quality & “ bonus” I was buying 2 anyway & there were 3 for the price of 2. They also came in pretty silver gauze bags “which” are perfect if they are presents. Thanks again, I would definitely deal with them again.
Date of experience: July 05, 2024
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Adrian adams
8 reviews · KY
Jul 25, 2024
★★★★★ Verified
Faultless
Faultless. Fantastic product but unparalleled customer service. Can’t stress that enough, the customer service was brilliant.
Date of experience: July 18, 2024
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ELIZABETH
3 reviews · GB
Jun 16, 2024
★★★★★ Verified
A great find. I ordered 2 pashmina’s in order to find…
I ordered 2 pashmina’s in order to find the right colour to go with my dress. They arrived quickly and were each in a separate bag. I was very happy with the quality and size. I returned the one which didn’t go and was delighted by the speed and efficiency of the refund.
Date of experience: May 31, 2024
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